Durham Coffee

A bespoke, responsive e-commerce website design & build including multiple product variations for artisanal coffee roasters, Durham Coffee

Ecommerce Website Design Durham Coffee

The Client:

Lanchester cafe, Kaffeehaus Amadeus, have a well-deserved reputation for serving the best coffee in the North-East, so it was a logical decision for them to grow their business by selling their artisan coffee online.

The Brief

Their new business venture Durham Coffee, needed a responsive e-commerce website which showcased their products, explained their ethos and made online purchasing and postage options straightforward.

Our Solution: E-commerce Website Design & Build

We designed and built a bespoke, responsive e-commerce website using a clean modern layout which showcased Durham Coffee’s distinct brand identity.

A robust e-commerce solution allows for multiple product variations and automated delivery options, while an encrypted online payment system and SSL certification across the website keeps customer details safe and secure. The ecommerce solution we selected also enables Durham Coffee to set stock levels, monitor sales and download reports from within the admin area of their website.

The addition of a modular drag-and-drop page builder means that changes to the website such as adding products or altering prices can be easily managed in-house.  Template pages and a series of bespoke “How To’ documentation were also provided to allow the Durham Coffee team to manage the website on a day-to-day basis.

Finally, we optimised the whole website for Search Engines, ensured that all images used were formatted for the web, added a cookie consent bar linked to an up-to-date GDPR policy and integrated the website with Durham Coffee’s social media accounts; including adding their Instagram image-stream to the footer. As a final touch we linked an automated newsletter email sign-up form to Durham Coffee’s existing mailchimp account and incentivised sign-ups by offering  new sign-ups a 10% discount on their first order.

The Result:

The first sale was made within a couple of hours of the ecommerce website going live and Durham Coffee have reported a steady sales increase. The website consistently ranks highly in Search Engines and the business now supplies several high-end retail outlets, hotels and cafes in the North East.

UPDATE DECEMBER 2021 – The Durham Coffee website continues to go from strength to strength. Website traffic continues to grow with regular orders and repeat visitors. New product lines have been added and we recently enabled the site to take online bookings for coffee lovers workshops and barista training days.

UPDATES 2022 – We’ve continue to work with Durham Coffee throughout 2022. Tasks have included updating product ranges and postal options and of course our Website Maintenance options ensures that their website remains secure with up-to-date code.

UPDATES 2023 – We’re delighted to continue working with Durham Coffee throughout 2023 providing website maintenance, hosting & emails and advice and addition help when requested. We look forward to continuing to work with them and watch their business grow in 2024!

E-Commerce Website Design & Build Durham Coffee

The Client Said…

I have worked with Helena as my web-designer for 10 years. She designed two wonderful websites for my businesses (first for Kaffeehaus Amadeus and then for Durham Coffee) and provided guidance and help throughout the years, maintaining my websites, installing updates and implementing necessary upgrades and changes. Helena is easy to work with and provides great customer service: she is always here to help, to answer any question we’ve got, to give advice, or to rectify any errors occurring on our website. I can only highly recommend her services.

Bernhard Nausner. Durham Coffee

Ecommerce Website Design Durham

For the last 17 years Wide-Eyed Design have been designing and building beautiful, bespoke, websites, e-commerce websites & online solutions for sole-traders, start-up, established businesses and not-for-profits in Durham, the northeast of England, Edinburgh and Southern Scotland.

Our clients seem to like the way we do things – after all, they keep coming back! We think you’d like what we do too. Take a look at some of the work we’ve done for others, or contact us by telephone on 01207 437 952 or by email at [email protected] to find out what we can do for you.

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